Summary
Join our team as a Solutions Architect to engage with customers, guide them through the architecture, development, and operations of the Imply product and the open-source Druid data store. You'll have direct engagement with various teams and ownership over how your work drives value to customers and the broader product and organization.
Requirements
- Bachelor's Degree or higher in computer science or related field
- A team player mentality - we will succeed only as a strong team
- Be defined by your βHelper Geneβ, Do you thrive in helping others achieve success?
- Excellent written and verbal communication skills
- Experience in defining and executing enterprise implementation plans, You are comfortable leading complex technical conversations with the world's largest brands
- Strong problem solving and troubleshooting fundamentals
- Experience in analyzing system, network, and application log files and system performance metrics to diagnose and troubleshoot problems
Responsibilities
- You are the key player in the implementation and growth of our customer base
- You will be helping drive our implementations, and you'll do what it takes to help make them successful
- You will lead on-site and online services engagements
- You will be an expert in Druid and a technical evangelist for Imply
- You will play a key role in helping the company find and implement new and additional use cases
- You serve as a liaison to our engineering and product teams on customer requests and user experience
- You will act as another layer of support for our customers by triaging and helping support our customers, as needed
Benefits
- Pension Insurance
- Reimbursement for Company Mandated Travel
- Home Office Equipment Reimbursement
- Mental Health Support
- PTO
- Sick Leave