Remote Solutions Architect - Managed Services

Summary

Join a dynamic team at 3Cloud where you'll have opportunities for growth and challenge. As a Solutions Architect, you'll lead sustained, profitable growth with prospects, clients, and define development of managed services solutions on the Azure platform.

Requirements

• Ideal candidate has 7+ years of experience in technology roles spanning technical engineering, operations, and sales support
• Pre-sales and sales support experience in a managed services organization with a track record of pursuing and closing managed services engagements
• Managed Services experience; experience with solution engineering and/or account management in developing managed services solutions
• Azure experience and certification including the following
• Data
• Familiarity with Data Platform architecture
• Microsoft Azure data platform tools (ADF, Databricks, Fabric, Synapse)
• Microsoft Power BI (Modeling and Reporting)
• AppDev
• Familiarity with Azure App services architecture
• Azure App services (Azure Function Apps, App Services, CosmosDB, Event Grid and SQL Server)
• AI/ML
• Familiarity with Azure AI and ML architecture
• Azure AI and ML services (Cognitive Services, Machine Learning Studio)
• DevOps
• Familiarity with scripting languages, deployment automation, Azure DevOps
• Familiarity with Azure DevOps tooling (Boards, Pipelines, etc)
• Passion for client experience and sales within managed services as a vehicle to help clients achieve their goals
• Entrepreneurial spirit, and desire to look for opportunities to continually improve
• Consistent performance in hitting goals related to due dates, sales response, and product quality
• Ability to operate effectively as part of a matrixed team and drive results from members of the organization who may not be part of a direct reporting relationship
• Ability to provide constructive feedback to managed services team members
• Attention to detail, strong task prioritization, and insistence on excellence and “getting it right the first time.”
• Excellent oral and written communication skills
• Experience with managed services operations (NOC, Engineering, Account Management) and operational tools (i.e. monitoring, reporting, etc.)
• Strong project management skills
• Comfortable working with client senior leadership and C-level executives regarding strategy, value proposition of solutions, and ROI scenarios. Excellent presentation skills – preparing and presenting solutions, and a business case for desired outcomes

Responsibilities

• Work with 3Cloud’s Managed Services leadership coordinating services functions and client experience across service lines, focused on managed services
• Collaborate with 3Cloud sales executives on opportunities, including qualification, discovery, scoping, pricing, contacting, and closure
• Support sales executives with potential leads for managed services, including proactive pursuit of opportunities of existing 3Cloud clients where managed services has not been introduced
• Serve as a technical subject matter expert and single point of contact for coordinating and aligning different solution components to prepare cohesive and compelling proposals
• Translate requirements into a technical design leveraging existing tools, services, and frameworks
• Assure alignment of proposed solutions with client requirements and 3Cloud’s capabilities
• Engage with clients by analyzing infrastructure investments, application portfolios, and organizational capabilities to understand opportunities for outsourcing and managed services
• Carry personal utilization target with clients for technical architecture and client onboarding
• Own indirect revenue (revenue influence) metric related to sales of managed services opportunity
• Collaborate with Microsoft account team(s) on account strategy and execution. Whenever possible, support Microsoft initiatives for account penetration and growth
• Develop reference architectures, documentation, and other intellectual property that ensures the delivery of managed services that are secure, highly profitable, and scalable

Benefits

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 3 floating personal days
• Three medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage
• 100% employer premium coverage for STD and LTD
• Paid leave for birth parents and non-birth parents
• Option for FSA, HSA, HRA and Dependent Care
• $67.00 monthly tech and home office allowance
• Utilization and/or discretionary bonus eligibility based on role
• Robust Employee Assistance Program to help with everyday challenges