Remote SSDI Onboarding Specialist

Summary

Join our team as an Onboarding Specialist to welcome and guide new claimants through the critical first steps of their journey with Advocate, handling intake process, ensuring accuracy of forms, filing appeals, and developing initial applications for submission to the SSA.

Requirements

• Experience with Social Security disability processes, including filing IAs, appeals, and completing DDS/SSA forms, is highly desired
• Strong organizational skills with a keen attention to detail
• Persistent approach to keeping clients moving through the onboarding process efficiently
• Ability to work independently while ensuring accuracy and timely submission of forms

Responsibilities

• Manage the intake process by reviewing and ensuring the accuracy of SSA-16 and SSA-3368 forms
• File appeals for new clients who have recently been denied
• Monitor Advocate’s Intake line for new client calls and texts
• Develop and submit fully-developed initial applications (IAs) to the SSA
• Pass cases to Case Managers after submission, focusing solely on the intake process