Staff Product Manager L4

Summary

Join Twilio Segment’s Product team as our next Staff Product Manager. You will lead by example, building high-impact products and driving the product vision and roadmap. Responsibilities include crafting product strategy regarding global data compliance, owning GDPR-user-deletion functionality, collaborating with stakeholders, driving strategic direction, unlocking privacy-sensitive products for monetization, ensuring product development stays on track, conducting market analysis, and engaging with key customers. The role requires 8+ years of product management experience, preferably in data compliance, along with strong communication, adaptability, and problem-solving skills. The position is remote-based in India with approximately 10% travel. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Experience & Background: 8+ years of product management and/or experience managing complex technical products preferably in the data compliance and governance space
• Curiosity: Understanding and curiosity around the evolving customer data landscape and various regulations and technologies
• Congeniality: Experience brainstorming vague ideas and turning them into concrete specs working with engineering and design teams
• Clarity: Excellent written and communication skills
• Adaptability: Good at dealing with ambiguity and clearly synthesizing actionable next steps

Responsibilities

• Craft Twilio Segment’s product strategy with regards to changing global data compliance & privacy landscapes (EU GDPR, CCPA, HIPAA etc)
• Own our existing GDPR-user-deletion functionality & end to end data management efforts along with driving Segment’s data retention strategy
• Collaborate with multiple stakeholders across the product development cycle to align, build and deliver the right privacy & compliance primitives
• Drive the strategic direction and coordinate efforts around new opportunities for the platform, including strategic cross team infra cost savings efforts
• Unlock key privacy and compliance-sensitive products and features to drive monetization opportunities for large enterprise customers
• Take a hands-on approach to ensure product development stays on track, removing obstacles and addressing issues as they arise
• Conduct thorough market analysis to identify opportunities, stay ahead of competitors, and ensure Twilio’s products remain competitive and cutting-edge
• Engage with key customers to gather feedback, understand pain points, and translate these insights into actionable product improvements

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program