Remote Staff Program Manager, R&D Strategic Operations

Summary

Join Calendly's R&D Strategic Operations team as a Principal Program Manager to accelerate the delivery of R&D strategic programs and projects. This is an exciting opportunity to take on a leadership role in delivering against Calendly’s most important business outcomes, and will also be an opportunity to set the standard for operational excellence at Calendly.

Requirements

• 10+ years of direct program management experience managing high-complexity, high-visibility, high-impact enterprise-wide programs
• Candidates located in San Francisco are highly preferred; this role requires frequent travel to San Francisco for the first 6-12 months (2-3 times a month for several days at a time)
• Demonstrated ability in leading programs across a wide range of business and technology-related topics from problem space definition to customer impact
• The Ability to assimilate different points of view to create shared understanding across a broad spectrum of stakeholders
• Exceptional leadership and communications skills; proven ability to influence without authority, build trust, manage complexity and drive business results
• Demonstrated experience managing programs in a remote-first environment; mastery of collaboration tooling administration and enablement (i.e., Jira, Confluence, Miro, etc.)
• B.A. in a business or technical field; M.B.A., P.M.P, or comparable certification a plus
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Responsibilities

• Manage a portfolio of R&D programs and projects, ensuring that all aspects of the program are well defined and aligned – from setting program-level objectives and success metrics to driving alignment around scope, timelines, and dependencies; and actively managing and triaging ongoing risks and decisions to remove obstacles and impediments along the way
• Lead end-to-end delivery of a portfolio of strategic programs and projects from problem space definition to customer impact – including defining program-level OKRs, scope, resourcing requirements, milestone timelines, dependency management, risk mitigation, decision making, progress/impact tracking, etc
• Partner with leadership and cross-functional stakeholders from across the organization to anticipate, address and remove obstacles and impediments through effective problem framing and decision-making facilitation
• Establish (and model) the standard for the program management craft at Calendly – including establishing best practices for planning, prioritization, execution, program governance, data-driven decision making, etc
• Improve cross-functional collaboration and communication by creating shared understanding and alignment, and serving as a leader to the team as we navigate uncertainty and change
• Provide thought leadership to help drive improvements to R&D operating rhythm, and more broadly, company operating rhythm

Benefits

• Ready to make a serious impact?
• Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us
• Everything you’ll work on here will accelerate your career to the next level
• If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey