Remote Staff Site Reliability Engineer

Summary

Join VGS, the world's leader in payment tokenization, as a Staff Engineer and play a key role in site reliability engineering and cloud operations of our global cloud infrastructure.

Requirements

• Proven experience in SRE or DevOps roles at a staff level, with a track record of managing production systems in complex, large-scale environments
• Strong proficiency in AWS including infrastructure-as-code (Terraform, CloudFormation, etc.)
• Solid understanding of cloud-native architecture, Linux Systems, microservices, Infrastructure-as-code (Terraform, CloudFormation, CDK), CI/CD (CircleCI, GitHub Actions, Argo), GitOps, Authentication and Authorization, APIs and API Gateway, Docker, Kubernetes (EKS), Kafka (MSK), Java, Spring Framework, Python, and AWS services
• Expertise in monitoring and observability tools like Prometheus, Grafana, Honeycomb, Datadog, Open Telemetry, New Relic, or similar tools to measure system health and performance
• Programming and scripting experience in languages such as Python, Go, Bash, or other relevant languages used in automating infrastructure
• Solid understanding of networking, security, and load balancing in cloud-native environments
• Experience with configuration management tools like Ansible, Chef, or Puppet is a plus
• Strong communication and collaboration skills, with the ability to lead cross-functional initiatives and mentor junior team members
• Experience with incident management and disaster recovery best practices
• Strong written and verbal communication skills

Responsibilities

• Architect and maintain scalable, reliable infrastructure
• Lead incident management and root cause analysis
• Service monitoring and automation
• Performance tuning and capacity planning
• Collaborate with cross-functional teams
• Improve operational processes
• Mentorship and leadership
• Be proactive and innovative

Benefits

• Flexible work hours
• Flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set up allowance
• Professional learning reimbursement