System Support Specialist

Summary

Join our team as a Trading Operations Specialist and play a key role in supporting client trading activities. You will liaise with various departments, perform settings in MT4 Administrator and relevant systems, prepare trade reports and data analysis, and monitor pricing connectivity and client trade flow. You will also assist in dealing activities to maximize profitability and negotiate with the system development team for system enhancements. This role requires shift, weekend, and holiday work on a rotational basis. A bachelor's degree and experience with MT4 Administrator are essential.

Requirements

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 6 months of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 3 years of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT

Responsibilities

• Liaise with various departments on all aspects of client trading
• Performing settings in MT4 Administrator and relevant systems
• Preparing various trade reports and data analysis
• Preparing daily client account analysis
• Monitoring pricing connectivity
• Monitoring client trade flow and execution
• Assist in dealing activities in financial market to maximize the company’s profitability
• Negotiate with system development team for assisting system enhancement and deployment, especially for new trading product
• Able to work as Shift/Weekend/Holidays (on rotational as per Business needs)

Preferred Qualifications

Eager to learn and passion in Risk Management or Trading

Benefits

• Medical Benefit
• Optical Benefit
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Long Service Reward (with Cash Incentives in USD)