Remote System Support Specialist

Summary

Join our dynamic team as a Trading Operations Specialist! You will liaise with various departments on client trading, manage MT4 systems, prepare reports and analyses, monitor pricing and trade flow, and assist in dealing activities to maximize profitability. This role requires a Bachelor's degree and experience with MT4, fluency in Mandarin and English, and strong analytical and IT skills. We offer a competitive benefits package including medical, optical, and fitness subsidies, travel and meal allowances, a referral bonus program, flexible work arrangements (Work From Anywhere and Hybrid), and long service rewards.

Requirements

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 6 months of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 3 years of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT

Responsibilities

• Liaise with various departments on all aspects of client trading
• Performing settings in MT4 Administrator and relevant systems
• Preparing various trade reports and data analysis
• Preparing daily client account analysis
• Monitoring pricing connectivity
• Monitoring client trade flow and execution
• Assist in dealing activities in financial market to maximize the company’s profitability
• Negotiate with system development team for assisting system enhancement and deployment, especially for new trading product
• Able to work as Shift/Weekend/Holidays (on rotational as per Business needs)

Preferred Qualifications

Eager to learn and passion in Risk Management or Trading

Benefits

• Medical Benefit
• Optical Benefit
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)