Remote Telehealth Behavioral Health Provider, Crisis Line - PRN

Start Date: Flexible

Schedule: Flexible. Candidates with broader availability will be given priority.

About Us:

At Mantra Health, we’re dedicated to revolutionizing student mental health care. Partnering with a variety of universities and colleges across the country, our mission is clear: to provide universal access to high quality mental health services for students.

Since our founding in 2018, we’ve built a comprehensive treatment service for young adults with various mental health conditions. We’ve raised over $34 million to work with students at universities and colleges across the country. We’re particularly proud that nearly two-thirds of students with access to Mantra report that Mantra’s program helped them stay in school. From comprehensive teletherapy to wellness coaching to tele-psychiatry, our diverse team is dedicated to ensuring that students not only survive but thrive.

Join us in paving the way for a brighter, healthier future for students everywhere.

What Our Clinicians Say About Working At Mantra Health:

• “Very supportive and informative administration team!“⁠
• “They have a great EHR and the upper management seems very supportive”⁠
• “Mantra’s collaborative MDs are well trained to train others with respect. I am impressed by one of the most common goals in common among all staff is to promote mental health among students! Great model!“⁠

Who We’re Looking For:

We’re looking for a remote PRN Behavioral Health Provider to provide direct services to students utilizing Mantra’s ConnectNow service, an in-the-moment crisis/support line for college students. In this role you will use active listening and solution-focused approaches to collaboratively engage students seeking support with mental health concerns. In cases of high risk, you will assess the situation and recommend appropriate crisis interventions for implementation by individual students, campus staff, and community helpers.

We’re excited to meet folks of all backgrounds who are inspired about our mission to solve the mental health crisis for young adults.

Compensation: The expected salary for this position is $30/hour with a weekend evening differential.

As a Behavioral Health Provider, You Will:

• Report to the Telehealth Crisis Shift Leader.
• Provide warm, empathetic responses to incoming calls from students needing support or who may be in crisis.
• Complete risk assessments and de-escalate crisis intensity to prevent self-harm or harm to others.
• Collaborate with students to develop a plan for safety and recommend next steps.
• Support students seeking ongoing care via external referrals, referrals to Mantra Care or available campus resources.
• Initiate follow-up calls to check on client welfare and encourage service linkage.
• Maintain clinical documentation, ensuring detailed and accurate logging of user sessions.

Who You Are:

• Possess a master’s degree in psychology, social work, or a related field.
• Have 1+ years of experience in telehealth, crisis management, or a call center environment.
• Have training and experience in assessment, crisis intervention, and treatment planning.
• Able to learn, maintain, and demonstrate mastery of clinical policies, call handling, and operational protocols.
• Proven ability to work well under pressure while maintaining professionalism and maturity.
• Capable of exercising excellent independent judgment with minimal direct supervision.
• Eager for professional and personal growth opportunities.
• Flexible schedule with openness to work a non-traditional schedule, which may include evenings and/or weekends.

Preferred:

• Hold an independent, unrestricted licensure to practice counseling and/or psychotherapy ( state equivalent of LCSW, LPC, LMFT, Licensed Psychologist etc.).
• 2+ years of experience practicing mental health counseling and psychotherapy.
• Ability and interest in picking up extra shifts as needed to cover team member’s PTO.

Why Choose Mantra?

• Flexible Schedule: Set your own hours, and enjoy the benefits of 100% remote work.
• Protected Practice: Benefit from company-sponsored malpractice insurance to ensure your practice is safeguarded.
• Collaborative Environment: Relish the support of our embedded administrative team and our responsive leadership team.
• College Population: Work with highly motivated college students to make an impact during the most pivotal periods of their lives.

If you have any questions, please feel free to email us at [email protected].

Mantra health is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.