UX Researcher - New Grad

Summary

Join SeatGeek as a UX researcher to help millions of people experience live entertainment by partnering with engineers and product managers to ensure high-quality experiences.

Requirements

• You are a college student graduating in the spring of 2025
• Strong project management skills, where you can execute with speed while handling research operations and research projects simultaneously
• An understanding for, and have practiced, core research methods (exploratory interviews, concept testing, usability and impression testing, etc.)
• A love for discovering and sharing new, innovative research methods and approaches
• You’re a great writer and a strong storyteller. You enjoy sharing your work and you’re comfortable giving presentations
• You’re empathetic, curious and open-minded
• Excitement for understanding customer needs, motivations, and pain points
• Collaboration skills, adept at working with a diverse group of people with different experiences who take pride in mentoring and learning from others

Responsibilities

• Produce actionable insights that inform design and development
• Design, conduct, and analyze product research, both foundational and tactical
• Collaborate with product and design partners in informing designs with insights
• Work with data analysts to answer questions using a mixed methods approach
• Share research insights in creative ways to increase empathy

Benefits

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building services
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon Music