Repo Admin Specialist

Summary

Join Lendbuzz as a team member to manage and coordinate the repossession of auto loan accounts, utilizing innovative technologies to provide better access to credit for underserved borrowers.

Requirements

• One plus years' experience with collections in a call center environment
• Auto collections experience is preferred
• Previous work in collections, preferably in the automotive industry
• Outstanding customer, communication and organizational skill
• High level of integrity
• Strong sense of teamwork yet able to work independently

Responsibilities

• Service inbound and outbound customer calls pertaining to voluntary surrender
• Maintain clear and descriptive notes
• Prepare delinquent accounts for repossession status
• Communicate with vendors in a timely and orderly fashion by sending out notices
• Review accounts that have been referred for repossession and legal actions against debtors
• Issue written and oral instructions
• Enforce compliance with Collection Standard of Conduct policies
• Perform various administrative functions