Reporting & Documentation Specialist

Summary

Join our team as a Reporting & Documentation Specialist and contribute to the creation of clear, accurate, and comprehensive written deliverables across all project phases. You will synthesize complex technical and programmatic information into accessible reports, user guides, and other documentation, ensuring adherence to quality standards and consistency. This role involves collaborating with technical teams, data analysts, and stakeholders to gather information and integrate feedback. You will manage document version control and create a comprehensive library of project documentation. The ideal candidate possesses exceptional written and verbal communication skills, along with experience in technical writing and documentation management. This position offers the opportunity to streamline reporting processes and enhance the overall quality of written outputs.

Requirements

• 3+ years of experience in a dedicated reporting, technical writing, documentation, or communications role, preferably in a technical or analytical environment
• Proven ability to produce high-quality, professional, and audience-appropriate reports and documentation
• Exceptional written and verbal communication skills, with a keen eye for detail and accuracy
• Proficiency in standard office software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint) and experience with documentation tools
• Experience working in a project-oriented or agile environment, managing multiple documentation tasks simultaneously
• Bachelor's degree in Communications, English, Technical Writing, Journalism, Business Administration, or a related field

Responsibilities

• Develop, write, and produce high-quality project reports, technical documentation, program summaries, and other written deliverables, ensuring accuracy, clarity, and completeness
• Gather and synthesize complex information from diverse sources, including data analyses, project meetings, technical specifications, and subject matter expert interviews
• Ensure all reports and documentation strictly adhere to established formatting guidelines, style guides, branding elements, and accessibility standards for broad usability
• Collaborate closely with technical teams, data analysts, project managers, and stakeholders to understand content requirements and integrate feedback effectively
• Manage document version control, ensuring that the most current and accurate information is readily available and properly archived for future reference and audit
• Create and maintain a comprehensive library of project documentation, reports, templates, and communication materials for efficient access and knowledge management
• Assist in the preparation of presentations, infographics, fact sheets, and other communication materials to support project updates and stakeholder briefings
• Review and meticulously edit documents for grammar, spelling, punctuation, clarity, coherence, and adherence to plain language principles
• Identify opportunities to streamline reporting processes, improve documentation efficiency, and enhance the overall quality of written outputs
• Provide support for data calls and information requests by retrieving, compiling, and presenting relevant documentation in a timely manner

Preferred Qualifications

Relevant certifications in technical writing, professional communication, content management, or project support are beneficial