Resident Engineer

Summary

Join MetroSys as a Commvault Resident Engineer to contribute to a global data protection initiative. This role involves replacing Dell IDPA systems with Commvault Media Agents and Dell Data Domains, supporting the entire backup lifecycle. You will configure backup policies, troubleshoot failures, and document configurations. Collaboration with deployment teams and stakeholders is crucial for seamless integration into a centralized Cloud CommCell environment. A strong understanding of backup technologies, multi-platform data sources, and enterprise-scale infrastructure is essential. The position requires international travel.

Requirements

• 5+ years of experience with Commvault backup and recovery, especially in enterprise/global environments
• Deep expertise in Commvault policy creation, Media Agent management, and troubleshooting
• Experience integrating with Dell Data Domain storage
• Strong understanding of cloud platforms (Azure, OCI) and hybrid data environments
• Excellent documentation and communication skills for technical handoff
• Willingness to travel internationally per site rollout schedule

Responsibilities

• Configure Commvault backup policies for a wide range of workloads and applications
• Deploy and integrate Commvault Media Agents and Data Domain appliances at each site
• Troubleshoot and resolve backup failures across diverse environments
• Attach Media Agents to centralized Cloud CommCell for unified management
• Work directly with site and global teams to ensure successful deployment and validation
• Document configuration steps, settings, and site-specific information for post-handoff use
• Coordinate start/stop services as site deployment schedules dictate over an 18-month rollout