DataGrail is hiring a
Revenue Operations Analyst

Summary

Join us at DataGrail as a Revenue Operations Analyst! This high-impact role will partner with the Sr. Manager, Revenue Operations to determine strategies for growth, streamline processes, and drive operational initiatives forward. The ideal candidate will have knowledge of operations technology tools, outbound sales programs, accounting & finance processes, and be comfortable taking ownership of outcomes across diverse projects & deliverables.

Responsibilities

• Partner with the Sr. Manager, Revenue Operations to determine strategies for growth, streamline processes, and drive operational initiatives forward
• Deliver actionable reporting and dashboarding in tools like Salesforce, Hubspot, and Excel or Google Sheets
• Administer elements of a CRM system such as user permissioning, data deduplication, field creation & page/app UI interfaces, and declarative automation processes
• Leverage project & time management skills to balance competing priorities and timelines and be able to proactively communicate when timelines and needs shift
• Execute with consistency on important business processes with an attention to detail that ensures reliable company reporting and operational cadences
• Manage aspects of company operational processes such as lead enrichment, territory management, & ARR/contract processing
• Troubleshoot Salesforce CRM issues like duplicate record cleanup & automation errors for end-users
• Get to know existing reporting structures and the mechanisms by which they are maintained and updated by operations
• Completely own the administration of critical day-to-day operations processes like lead enrichment, territory management, & ARR/contract processing
• Tackle larger Salesforce CRM projects like page layout & lightning application UI enhancements & account team data model improvements
• Be able to troubleshoot integrated GTM tool issues in systems such as Hubspot, Outreach, Gong, & Planhat
• Serve as the first point of contact on ad-hoc reporting & analytics requests
• Play a primary role in the administration and development of DataGrail’s revenue operations systems in partnership with the Sr Manager, Revenue Operations
• Develop and deliver presentations on more complex analytics initiatives to relevant stakeholders on various teams at the company
• Automate elements of reporting and systems processes that enhance the effectiveness and efficiency of DataGrail’s processes & operations