WATI is hiring a
Revenue Operations Associate

Summary

Join our rapidly expanding team as a Revenue Operations Associate, where you'll handle BAU tasks, drive team alignment, ask the right questions, optimize processes, manage CRM, lead strategic projects, and train teams. We're looking for a growth-minded individual with 1-3 years of experience in revenue operations or similar roles, preferably in a SaaS company.

Requirements

• Growth mindset — you're curious, always learning, and continuously looking for ways to improve both yourself and the processes around you
• 1-3 years of experience in a revenue operations, operations, or similar role, preferably in a SaaS company
• Hands-on experience with a modern GTM tech stack, including HubSpot, Calendly, and Chargebee
• Strong understanding of SaaS metrics and the ability to connect the dots across different teams and processes to drive results
• Excellent time management skills — you know how to prioritize and deliver BAU tasks on time while still taking on strategic initiatives
• Problem-solving skills that go beyond surface-level fixes — you can identify root causes and propose innovative, long-term solutions
• Collaboration and communication skills that foster strong cross-functional teamwork

Responsibilities

• Own BAU Processes: Manage and execute all day-to-day revenue operations tasks, ensuring everything runs smoothly and is delivered in a timely manner
• Drive Team Alignment: Collaborate with Sales, Customer Success, and Marketing teams to ensure alignment on goals, processes, and tools, while keeping everything on track
• Ask the Right Questions: Don't just execute tasks — challenge the status quo by asking 'why' to ensure we're always moving in the right direction
• Optimize Processes: Identify inefficiencies, streamline workflows, and implement solutions that improve productivity, reduce friction, and enhance the customer experience
• CRM Management: Oversee the integrity and accuracy of data in our CRM, ensuring the system is fully optimized for all teams. Implement new workflows where necessary to support team success
• Strategic Projects: Lead or contribute to cross-functional projects like system integrations, process redesigns, or new tool implementations that directly impact revenue operations
• Train and Enable Teams: Develop and deliver training materials for tools and processes, ensuring teams are equipped to execute their roles effectively and efficiently

Benefits

Founder or entrepreneurial experience is a big plus — we value people who know what it’s like to build something from scratch and have a high level of ownership