Revenue Operations Manager/Lead

Summary

Join Flip's growing team as a Revenue Operations Manager/Lead and become a key driver of company performance. You will build and optimize funnel processes, ensure data accessibility for informed decision-making, and standardize processes across sales, marketing, and customer success. This role requires expertise in HubSpot and strong analytical skills to create transparency and alignment within the organization. You will collaborate with cross-functional teams, proactively refine processes, and manage territory/segmentation and compensation. The ideal candidate possesses a Bachelor's degree and 3-8 years of relevant experience. Flip offers a flexible work environment, including home office options and a hybrid work model.

Requirements

• Have a Bachelor’s degree (or equivalent experience) in business administration, finance, or information systems, with 3-8 years of experience in revenue operations, sales operations, or a related field
• Are an expert in HubSpot, with hands-on experience building, optimizing, and refining workflows, data pipelines, and reporting to ensure the right data drives the right actions
• Demonstrate strong analytical skills, with the ability to not only gather data but turn it into actionable insights that create clarity, enhance performance, and drive efficiency
• Have a strategic mindset and are driven by results, continually seeking out ways to improve efficiency metrics and directly impact the business’ bottom line
• Are a natural collaborator with excellent communication skills, able to work across teams and influence decision-making, while ensuring visibility and understanding of key processes
• Are highly organized, self-motivated, and capable of managing multiple priorities in a dynamic environment

Responsibilities

• Develop and implement funnel processes, definitions, and metrics that provide clarity and efficiency across the revenue team, ensuring consistent and transparent use of HubSpot and other tools
• Ensure the availability of accurate, timely data to inform decision-making, bring visibility to key performance metrics, and identify what’s working and what isn’t
• Lead the management and optimization of our sales, marketing, and customer success processes within HubSpot, ensuring that processes are clearly defined, documented, and accessible to all teams
• Standardize and maintain clear processes, definitions, and guidelines, so that everyone across the organization has full visibility on workflows and knows exactly where to find information, supporting operational alignment
• Collaborate closely with cross-functional teams, driving transparency and visibility around key metrics and processes, ensuring that teams can easily access and understand the data they need to improve performance
• Proactively monitor and refine processes to ensure scalability and operational excellence, providing training and documentation on best practices, and fostering a culture of clarity and transparency across all teams
• Manage and monitor the territory/segmentation, and lead the optimization of compensation management and performance reporting, ensuring that all processes are clearly understood and easily accessible

Preferred Qualifications

• Have experience with additional tools like Salesforce, Tableau, PowerBI, or similar reporting and analytics tools
• Bring excellent English communication skills, with German being a plus

Benefits

• Home Office Friendly: Decide for yourself where you want to work every day
• Modern city offices in Stuttgart and Berlin or 100% remote: Both are possible with us, we at Flip have a hybrid work model
• Work-Life-Balance: We don't want you to grow roots to your desk chair. That's why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing
• Celebrating success: Expect highly motivated and committed people in a relaxed working atmosphere
• Be part of something bigger : You actively shape Flip in your role. Along the way, you are an enabler of the rapid growth process of a young tech company and grow towards your goals, fun is guaranteed
• Happy to be a Flipster: Stay tuned for regular team events and culture days that bring us together as Flipsters
• Working abroad: At Flip you can also work abroad in the European Union. Let's talk about remote work in the interview