Rtsm Program Director

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as an RTSM Program Director. You will manage customer programs, overseeing successful delivery of RTSM projects, defining standards, meeting KPIs, and ensuring governance. This role requires collaboration with key stakeholders, leading team members and customers, and quarterbacking internal and external teams for scalable processes. The position offers flexibility with a Work Anywhere model, supporting both home and office work environments. Veeva is committed to diversity and inclusion, creating a supportive and collaborative work environment.

Requirements

• Bachelor’s Degree or equivalent work experience
• Experience managing customer portfolios/programs
• 3+ years of experience in a software company in life sciences
• 1+ year of experience in RTSM
• Excellent communication (both written and verbal)

Responsibilities

• Inform and advise on standards and best practices at a program level
• Work with the team on quality and speedy delivery at a program level
• Project manage multiple key initiatives
• Lead and support team members and Customers on calls and meetings as needed
• Quarterback of the internal and external teams to ensure we have a scalable process at a program level

Benefits

Work Anywhere company, supporting flexibility to work from home or in the office