Russian Bilingual Medical Assistant

Summary

Join Vesta Primary Care, a division of Vesta Healthcare specializing in primary care for older adults with long-term home care needs. As a Medical Assistant, you will provide critical support, both remotely and potentially in a hybrid role, focusing on patient care at home and virtually. Key responsibilities include back-office support, health screenings, chart preparation, appointment scheduling, and assisting primary care providers in the field. The ideal candidate is patient-centered, detail-oriented, and possesses strong communication skills. This role requires a minimum of two years of healthcare experience, Medical Assistant certification, and proficiency in medical terminology. Vesta offers a comprehensive benefits package, including health insurance, paid time off, and various other perks.

Requirements

• Located in the New York area and able to commute ~2 days per week to Queens or Brooklyn
• A minimum of 2 years of experience working in a healthcare setting
• The ability to work Monday - Friday, 8:30 am to 5:00 pm pm EST
• Knowledge and understanding of medical terminology
• A customer service mindset for both internal and external customers
• Medical Assistant and or Medical Scribe Certification
• Ability to travel within the designated service area and reliable transportation, including to locations with limited access to public transportation; If driving one’s own vehicle, valid driver's license and proof of liability and property damage insurance on vehicle is required
• Medical Assistant Certification
• A quiet place to work on remote days, where patient related conversation can happen in private and employees can focus on patient-related tasks
• Up to date on appropriate vaccinations

Responsibilities

• Back office patient support such as facilitating orders and referrals, engaging in patient related conversation at the direction of and under the supervision of a clinical practitioner, filling out home health forms and other patient-related needs
• Performing health screenings by phone or in person
• Chart preparation and scribe functions
• Maintaining up to date medical records, ensuring communication is documented and flows through the electronic medical record
• Scheduling patient appointments
• Virtually “room” patients, getting them accustomed and comfortable with a video visit
• Assisting the Primary Care Provider in the field as needed. Taking vital signs and performing appropriate bedside clinical procedures, as necessary
• Collecting chronic care management time, ensuring that patient care is documented and accounted for
• Coverage for “front office” functions as necessary, such as answering phones and conducting other administrative tasks as necessary to support the team
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for patients of the practice
• Perform precise data entry within the electronic medical record, as appropriate for scope of practice
• Ensure data quality and accuracy
• Answer phones with a smile and customer service orientation
• Schedule patient visits using mapping software
• Other administrative support
• Ability to perform duties as assigned or requested

Preferred Qualifications

• Knowledge and understanding of chronic care management processes
• Fluency in English and Russian
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• A flexible and adaptable nature, excited by change and a start-up environment

Benefits

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match