Sales Agent

Summary

Join UW, a rapidly growing utilities company, as a Sales Advisor! Work remotely or in our Colindale office, enjoying a £26,800 salary plus monthly bonus. You'll handle inbound calls from existing and potential customers, focusing on sales and retention. Previous sales experience and excellent relationship-building skills are essential. We offer a supportive team environment, comprehensive training, and numerous benefits, including a matched contribution pension scheme, life assurance, and employee assistance programs. Apply now, even if you don't meet every requirement; we value diversity and inclusion.

Requirements

• Have previous sales experience
• Be resilient and persuasive
• Have a 'can do’ attitude and be motivated to improve yourself
• Be able to meet targets
• Have excellent relationship building skills
• Be a people person, with great sales skills
• Practice active listening and understanding the customers needs are key in this role so that an appropriate product can be offered to the customer

Responsibilities

• Meet call handling KPIs such as a minimum of 5 calls per hour and 90% adherence
• Hitting sales targets such as new customer or retention conversion %
• Going through your outstanding tasks and call backs
• Attend training and upskilling sessions
• Team huddles
• Manage inbound calls from Existing UW Customers (owners & tenants) moving out and looking to either close account or transfer over services
• Manage inbound calls from Landlords looking to close UW account in their name due to new tenants / sold property
• Manage inbound calls from New Occupiers (tenants & owners) who move into a UW supplied property
• Manage inbound calls from Estate Agents making us aware of new tenants in a UW supplied property
• Manage inbound calls from Potential customers who are enquiring about our services and looking to join us
• Manage inbound calls from Existing customers who have service(s) with us who have indicated that they are looking to either cancel a service or their whole account
• Manage inbound calls from Existing customers who are contacting us to add an additional service to their account

Benefits

• ��26,800 plus commission
• 33 days holiday inclusive of Bank Holidays (Bank holidays open 10am to 4pm)
• A full induction and equipment provided with all costs covered by UW
• Discount on our services
• A matched contribution pension scheme and life assurance up to 4x your salary
• Employee Assistance Programme including free counselling and legal advice
• Free virtual GP service plus discounts on healthcare and medical cash plans
• Enhanced family-friendly policies, designed to help you and your family thrive
• Lots of opportunities to have fun with your team throughout the year, virtually and in person. You can also join our Belonging groups and help UW shape an even more inclusive future
• Ongoing learning, development and training to ensure you thrive in your role