Sales Development Representative

Summary

Join Sprout Social's Sales & Success team as a Sales Development Representative and accelerate your career. You will generate new business by qualifying leads, utilizing inbound selling best practices, and consistently learning sales strategies. The role requires relevant sales experience and a customer-focused approach. Preferred qualifications include exceptional communication and organizational skills, technical expertise, and the ability to thrive in a fast-paced environment. Sprout offers a comprehensive benefits program including insurance, flexible paid time off, parental leave, wellness initiatives, and professional development opportunities. The On Target Earnings (OTE) is $70,000 annually, with an uncapped incentive plan.

Requirements

Relevant work/internship experience in sales - client facing, consulting or marketing

Responsibilities

• Generate new business by qualifying and nurturing inbound leads as well as participating in outbound campaigns
• Use inbound selling best practices to identify customer pain points while driving the value of our product
• Consistently learn and apply coaching related to sales strategy and processes
• Create a professional and engaging first impression with our prospects
• Thoroughly qualify inbound leads and collaborate with Account Executives for a smooth prospect experience
• Prioritize leads and position relevant product features to solve business needs
• Run initial discovery calls to identify customer requirements and expectations in order to make tailored product recommendations
• Manage follow-up with calls-to-action to consistently build a sales pipeline
• Meet activity and pipeline goals on a monthly basis
• Consistently contact new leads with a sense of urgency and master clearing out your queue
• Consistently achieve your opportunity and revenue targets
• Become an expert in all things social media, including advanced listening and employee advocacy
• Have mastered the use cases of successful customers across different verticals and sophistication on social media
• Consistently reflect on your own skill and development gaps along with your Manager to identify personal and professional coaching areas
• Step up as a leader in the Sales Development organization by mentoring new hires
• Have mastered the necessary skills needed to work a consistent inbound funnel, including time management, sense of urgency, and prioritization
• Be a leader on the floor by sharing best practices and ways that you have been successful as an SDR
• Ready yourself for an Account Executive role by taking part in numerous mentorship and coaching opportunities to level up your career

Preferred Qualifications

• Exceptional organizational, presentation, and communication skills - phone, email, and webinar
• Technical expertise and ability to acquire knowledge of new products
• Driven to succeed and ability to work in a fast-paced environment

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays