Sales Development Representative-Public Safety

Summary

Join Mark43's growing Sales team as a high-energy Sales Development Representative (SDR) and fuel the company's growth by connecting with public safety agencies, qualifying leads, and driving interest in mission-critical technology. This role involves high-volume outbound outreach via phone, email, and social channels, partnering with Account Executives, maintaining accurate lead data in Salesforce, and collaborating with Marketing. You will proactively research and prospect new agencies, develop a strong understanding of Mark43's value proposition, and contribute to a high-performing team. This remote position offers opportunities for career acceleration, cross-functional collaboration, mentorship, and making a real impact in communities. The ideal candidate will have 1–3 years of Sales Development or inside sales experience in a SaaS or high-volume sales environment.

Requirements

• 1–3 years of Sales Development or inside sales experience, ideally in a SaaS or high-volume sales environment
• A track record of achieving activity targets and booking qualified meetings
• Strong verbal and written communication skills, including cold-calling confidence
• Experience with Salesforce and modern sales engagement tools (e.g., Outreach, Salesloft)
• Excellent organizational skills and the ability to manage multiple workstreams
• A self-starter mindset with a strong sense of ownership and accountability

Responsibilities

• Executed high-volume outbound outreach via phone, email, and social channels to connect with new public safety agencies
• Partnered with Account Executives to align on territory strategy, messaging, and lead qualification priorities
• Maintained accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform
• Worked with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches
• Proactively researched and prospected into new agencies to drive awareness and generate pipeline within assigned territories
• Developed a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations

Preferred Qualifications

• Interest in public sector or mission-driven technology
• Bachelor’s degree
• Salesforce or other CRM platforms for lead management and pipeline tracking
• Sales engagement tools for sequencing and outreach
• LinkedIn and other prospecting platforms for research and sourcing
• Chat or real-time engagement tools for responding to inbound leads
• Collaboration tools for team communication and coordination

Benefits

• Accelerate your career in sales while contributing to technology that supports first responders
• Join a collaborative team that works cross-functionally with Marketing, Customer Success, and Product
• Gain exposure to public sector sales strategies and enterprise software
• Receive mentorship and support from experienced sales leaders
• Be part of a mission-driven organization making a real impact in communities
• This is a remote role