Sales Development-User Success

Summary

Join HumanSignal as a User Success Manager and embark on a multifaceted career journey. Guide users through Label Studio, partnering with the Sales Team to drive revenue and uncover new business opportunities. Develop valuable skills supporting career growth in Sales, Sales Engineering, Customer Success, or Go-to-Market roles. Contribute to HumanSignal's success while advancing your own professional development. This demanding, fast-paced role requires a research-driven mindset, strong communication skills, and a team-first attitude. HumanSignal offers a supportive environment for growth and learning, whether you're early in your career or transitioning into tech.

Requirements

• 0-2 years prior SDR experience, preferably in a startup capacity or “Lead” role at your previous organization
• Open to feedback and coaching, always looking for ways to improve
• Clear and concise written and verbal communication style
• Excellent organizational skills and the ability to prioritize many tasks and demands
• Resourceful and proactive in an environment that is constantly evolving
• Driven by purpose and by winning with a team-first attitude
• Ability to work well independently and with others in a remote environment

Responsibilities

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads
• Use Salesforce, Outreach.io and other GTM tools for lead and account management and research
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
• Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Label Studio can help them
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales to win as a team

Benefits

• Base cash compensation for this role is targeted at $70,000 USD
• This role also qualifies for variable compensation in the form of commissions
• If an employee is meeting sales quota as outlined in our commission plan, we anticipate the on target earnings for this role to be $100,000 USD