Sales Executive – Group Tours / MICE

Summary

Join Kuoni Tumlare, a leading provider of innovative travel solutions, as an Account Executive. Manage existing client relationships and develop new business in the group and series tour market. Achieve sales targets by offering tailored travel solutions, promoting new offerings, and negotiating sales. Handle client issues, manage agent accounts, and ensure compliance with company policies. Contribute market insights and sales strategies. This role requires a passion for travel, strong communication skills, and a drive to succeed in a dynamic environment.

Requirements

• Be a team player, fast learner, self-motivated, and passionate about delivering quality customer service to our clients
• Take ownership of your own area of responsibility
• Be flexible and solution-driven, adaptable in uncertain conditions
• Be revenue-focused and driven to achieve targets
• Have excellent selling and influencing skills
• Have strong communication and presentation skills in English
• Have planning and organizational skills
• Have good negotiation skill
• Have computer literate with Microsoft Office applications
• 1–3 years of experience in travel industry sales or customer-facing roles
• Excellent communication skills in English (spoken and written)
• Skilled in Microsoft Office and digital communication tools
• Strong selling, negotiation, and organizational skills
• Fast learner, self-driven, flexible, and able to work under pressure

Responsibilities

• Conduct client visits and calls to identify needs and offer tailored travel solutions
• Promote new destinations, tour packages, and last-minute deals
• Negotiate, prepare proposals, and close sales
• Handle client issues and complaints by working closely with internal departments
• Manage agent accounts, including setting up incentive agreements and mark-up plans
• Ensure compliance with company terms and payment policies
• Achieve monthly sales revenue and gross profit (GOP) targets
• Provide market insights and sales strategy ideas during internal meetings

Preferred Qualifications

Experience with group tours or Europe-bound travel is a big plus

Benefits

• Opportunity to work in an international environment
• Diverse & Inclusive culture
• Learning and training opportunities for growth
• Dedicated Employee Engagement Activities
• Competitive remuneration package