Box is hiring a
Sales & Marketing Associate

Summary

Join our team as an Inbound Teleservice Representative and contribute to delivering exceptional customer service, sales, and product knowledge in a fast-paced retail environment. As a key member of the Teleservice Operations team, you will be responsible for greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information. If you have excellent customer service skills, a strong work ethic, and a passion for sales, we encourage you to apply.

Requirements

• High school diploma or GED
• 0-1 years of retail experience desired

Responsibilities

• Serves customers by helping them select products
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
• Greets and receives customers in a welcoming manner
• Responds to customers’ questions
• Directs customers by escorting them to racks and counters
• Provides outstanding customer service
• Documents sales by creating or updating customer profile records
• Manages financial transactions
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
• Alerts management of potential security issues
• Assists with inventory, including receiving and stocking merchandise
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest