Sales Operations Specialist

Summary

Join Ideals as a Sales Operations Specialist (Inbound) and contribute to the efficiency of our Sales team operations by streamlining processes, improving communication, and maintaining high standards in documentation and execution.

Requirements

• Advanced English proficiency (C1 level) for clear, effective communication, both spoken and written
• 1+ years of experience in process management or optimization focused on business results
• Strong understanding of sales processes, key stages, and goals
• Project management skills, including experience with Scrum methodology and related tools to run internal projects and pilots
• Proficiency in CRM software (HubSpot preferred) for managing and analyzing sales data
• Strong communication skills with the ability to mediate and resolve differences constructively
• Analytical and solution-oriented approach, with a focus on high-quality standards
• Self-organization, flexibility, and proactivity to drive results independently

Responsibilities

• Support and oversee current sales processes, playbooks, and complex processes with multiple dependencies across Sales teams
• Evaluate and update workflows, translating insights into actionable improvements
• Design and launch new sales processes independently, introducing best practices for operational efficiency
• Advise and consult the Sales team on processes, offering expertise and solutions tailored to their needs
• Facilitate cross-department communication to address sales-related needs and foster collaboration
• Maintain clear documentation for current and new processes, creating accessible resources

Benefits

• Remote-first model with teams distributed globally
• Home office set up budget
• High-end laptop, monitor and any additional IT equipment needed
• Reimbursement of co-working space expenses
• Medical insurance with flexible coverage
• Compensation for sports, yoga, mental, and other health and wellness-related activities
• Reimbursement of participation in sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time off
• Individual Development Plan based on your career interests
• Generous budget for learning and development activities
• Professional and self-development books and subscriptions compensation
• Ideals’ support of your passion as a speaker or writer
• Internal growth and internal mobility opportunities