Sales Representative

Summary

Join Lingoda as a Freelance Sales Representative and contribute to our mission of building bridges through life-changing language learning. You will sell Lingoda's language courses over the phone to prospective students, converting leads into paying customers. This role requires strong communication and sales skills, experience in a sales role (ideally in e-learning or a related field), and proficiency with CRM software. You will manage leads, track progress, and provide excellent customer service. Lingoda offers competitive compensation (base salary plus commission), growth opportunities, professional development, and a dynamic work environment with flexible hours. We value diversity and inclusion, creating a supportive and passionate team.

Requirements

• Experience: At least 1-2 years in a sales role, ideally within the e-learning, language, or online education industry
• Communication: Exceptional verbal communication skills in English; ability to engage and build rapport quickly
• Sales Mindset: Proven experience meeting and exceeding sales targets, with a strong motivation to achieve individual and team goals
• Customer-Centric: Ability to identify customer needs, empathize, and build trust to provide a high-quality customer experience
• Tech Savvy: Comfortable with CRM software (e.g., Salesforce, HubSpot, Braze) and familiar with basic online sales tools and software
• Flexible Schedule: Willingness to work flexible hours to accommodate international time zones as needed

Responsibilities

• Lead Conversion: Engage and nurture potential students through outbound phone calls, converting warm leads into paying customers
• Build a relationship with each lead to understand their language goals and personal needs
• Sales Process Management: Use Lingoda’s CRM to manage leads, record call information, track progress, and ensure follow-ups are timely and effective
• Continuously improve your understanding of Lingoda’s courses, offerings, and unique value propositions
• Product Knowledge and Consultation: Provide comprehensive information on course features, schedules, teacher qualifications, and enrollment options
• Tailor your communication to each potential student's needs, demonstrating how Lingoda can help them achieve their language goals
• Achieve Sales Targets: Consistently meet or exceed monthly sales targets and KPIs
• Report on sales activities and performance metrics to sales management
• Customer Service Excellence: Offer friendly and informed support, building a positive experience for each lead from their first point of contact
• Address any concerns or questions from potential students to ease the enrollment decision

Preferred Qualifications

• Excellent written and spoken English (having another language is an advantage)
• German knowledge is a plus!

Benefits

• Free access to our language classes
• Competitive Compensation: Base salary plus commission structure
• Growth Opportunities: Pathways to progress within the company based on performance
• Professional Development: Training on Lingoda’s courses, sales strategies, and CRM systems
• Dynamic Work Environment: Join a diverse, global team of enthusiastic, language-loving professionals
• Flexible working hours