Salesforce Administrator-Tester

Summary

Join FanDuel as a Salesforce Tester and ensure the quality, reliability, and functionality of our Salesforce environment. This role within the Customer Automations team involves comprehensive test planning and execution, including QA, functional, and performance testing. You will document test cases, implement automated test scripts, and collaborate with various teams to identify and resolve defects. This position offers the opportunity to improve user satisfaction and application performance. FanDuel provides a supportive and collaborative work environment with opportunities for professional development and growth. Competitive compensation and a comprehensive benefits package are included.

Requirements

• 2+ years of exposure and experience with Functional & Integration Testing
• Bachelor’s degree, preferably in Computer science
• Extensive knowledge of Salesforce platform, including configuration, customization, and integrations
• Adept with Service Cloud including Salesforce object model, Service Console, Customer Portal & Communities, Case Feed, Knowledge Base, Einstein Bots, Apex Classes & Triggers, Flows, Sharing settings, Org Wide Settings, User Privilege Access Object Metadata such as Validation Rules, custom Formula Field, Picklist Fields, Page Layouts & Lightning Record Pages
• Proven experience as a Tester or similar role (Experience as a manual tester designing, creating test cases, test matrix, and executing tests)
• Strong familiarity with Jira for Issue Tracking, Testing Pipeline Management, Collaboration & Communication
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Responsibilities

• Write and execute comprehensive test plans and test cases
• Perform Functional testing of the feature to meet the lowest acceptance criteria
• Perform Integration & System testing to validate all features work successfully with the larger Salesforce Platform
• Perform regression tests after Salesforce updates or changes to ensure existing features are unaffected
• Test for best practices across object & field level security, sharing rules, flows, validation rules, custom formula fields, field dependencies & picklist fields
• Collaborate with business analysts, developers, and stakeholders to clarify requirements and acceptance criteria
• Maintain a library of test cases, test data, and test results for auditing, and future reference
• Collaborate with developers and Business Administrators on Jira to identify and document defects, errors, and inconsistencies post release into Production environment
• Follow testing standards and Salesforce best practices and stay updated on Salesforce’s latest features, updates, and testing tools

Preferred Qualifications

Knowledge of sports and/or experience working within a heavily regulated industry is a plus

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Disability insurance
• A 401(k) matching program
• Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation
• Paid personal time off
• 14 paid company holidays
• Paid sick time in accordance with all applicable state and federal laws
• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Career and professional development resources to help you refine your game plan for owning and driving your career and development
• Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another