Salesforce Project Manager - Senior

Summary

Join CoreSphere, a fast-growing Salesforce partner, as a Salesforce Project Manager! You will be a key member of the team, defining, implementing, and overseeing project management processes for client engagements, primarily with government agencies. This 100% remote position requires strong leadership, communication, and analytical skills. You will manage remote teams, prioritize performance, and serve as the primary client interface. Success in this role demands experience in Agile software development and Salesforce implementations. The ideal candidate will be a self-starter with a proven track record of success in managing complex projects.

Requirements

• Bachelor’s degree in Computer Science/Information Systems, Finance, Business Management, related field or equivalent experience
• Minimum 7+ years of experience at Enterprise-level Project/Program Management and Governance
• Minimum 5+ years of managing end-to-end Salesforce implementations
• Experience leading Project Delivery using Agile Scrum methodology
• PMP and Certified Scrum Master (CSM)
• Ability to excel in a challenging environment and adept in dealing with counterparts with strong personalities
• Highly skilled in driving and managing business discussion including Planning, JAD, Scope Management, Process, and Change Management discussions
• Cross-functional ability to assist in business analysis, design, and testing
• Ability to review and provide recommendation for design document based on industry best practice and agency needs
• Project Management experience using Waterfall, Agile, and Iterative processes
• Budgeting, Estimation and Projection Management for the assigned business/accounts. Effective resource allocation and billability management
• Familiarity with Industry best practices in software and solutions development
• Strong written and verbal communication skills
• Ability to convert concepts into professional documents including but not limited to professional presentations
• Must be a US Citizen or Green Card holder and able to pass a Public Trust background investigation

Responsibilities

• Own and drive strategic client engagements leveraging structured program governance process and measurable program performance indicators
• Engage with client key stakeholders and enable collaborative communication model for proactive risk mitigation and value articulation
• Manage remote delivery teams including offshore resources
• Understand existing technical and political landscape and drive discussions to create a win-win scenario
• Collaborate and work with cross-functional business and IT teams for solution design and implementation of new capabilities
• Effectively operate with multiple stakeholders and constituencies
• Manager multiple projects and oversee multiple streams of work/projects
• Mentor and coach delivery team for best practice implementation using collaborative discussions
• Serve as Salesforce champion for projects within the client environment for allocated account(s)
• Participate in Salesforce practice development by championing engagement processes, solutions designs and practice areas
• Create and present professional business presentations as part of ongoing client engagement and other practice needs
• Effectively engage and communicate with senior executives both within client organizations and persistent executive team

Preferred Qualifications

• Experience with JIRA and Confluence is preferred
• Salesforce Certified System Administrator
• Salesforce Certified Service Cloud Consultant and/or Salesforce Community Consultant
• Other Salesforce consultant certifications (Sales, Marketing)
• Experience managing remote teams and client strongly preferred
• Experience working with state and local government or social services agencies is a big plus

Benefits

• Competitive Pay
• Paid Time Off
• Sick Leave
• Public Holidays
• STD/LTD
• Health and Dental
• 401(k)