Sapphire is hiring a
SAP Business ByDesign Project Manager

Summary

Join NTT DATA Business Solutions as a UK-based SAP Business ByDesign Project Manager and deliver high-quality project implementations in the UK and Ireland. As a key member of our team, you will provide guidance on process design, manage client expectations, and ensure project deliverables meet quality standards.

Requirements

• Significant ERP implementation experience with ByDesign emphasis desirable
• Experience managing technical, cross-functional professional services teams (e.g., consulting, implementation, development) and delivery partners
• Experience in managing multiple projects of varying sizes
• Ability to manage 2 to 6 projects at once, depending on project size
• Ability to maintain a professional demeanour in times of high stress
• Ability to work within a multi-cultural environment
• Proven leadership skills with ability to engage, mobilise and motivate multiple teams
• Excellent English, verbal and written, communication required

Responsibilities

• Provide guidance with process design
• Manages day-to-day client interaction and expectations for multiple or large-scale projects
• Anticipates client’s needs and proposes alternative business solutions as required
• Continually seeks and capitalises upon opportunities to increase customer satisfaction and deepen client relationships
• Possesses a knowledge base of each client’s business, organisation and objectives
• Maintain client engagement through regular meetings and status reports
• Ensure that project deliverables conform to the quality standards being defined in the professional services quality management plan
• Serve as a key participant and facilitator in team and client meetings
• Maintains clear and up to date project documentation
• Confronts issues openly and in a timely manner
• Effectively communicates relevant project information to superiors and peers in the business
• Tactfully communicates sensitive information
• Encourages creative and innovative thinking from the team members
• Works across the organisation to share lessons learned and best practice methods
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change

Benefits

• Home-Based Contract: Enjoy the flexibility of a home-based contract with occasional travel to NTT Data Business Solutions offices and client sites, allowing you to manage your work environment effectively
• Generous Holiday Allowance: Benefit from 25 days of paid holiday annually, providing ample time for relaxation and rejuvenation
• Free Fridays Initiative: Experience the unique perk of Free Fridays, granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge
• Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones
• Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits
• Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances
• Health and Well-being: Prioritize your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above
• Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity
• Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options
• Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation