Seasonal Associate: Ring Concierge
at Leap

Summary

Join us in creating memorable moments and elevating the Fine Jewelry shopping experience for our discerning clientele. We are seeking Part-Time Seasonal Associates who are eager to make a direct impact on the experience of our customers and the success of the store in the Upper East Side.

Requirements

• 1+ years previous experience in luxury retail sales, with a proven track record of success in selling fine jewelry
• Genuine passion for luxury jewelry and a keen eye for design, with the ability to articulate the value and beauty of our products to clients
• Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with diverse clientele
• Strong clienteling skills, including the ability to maintain and leverage client relationships for long-term business growth
• Results-oriented mindset, with a proactive approach to achieving sales targets and expectations
• Detail-oriented with a commitment to delivering excellence in every aspect of the client experience
• Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive and professional demeanor
• Adherence to Ring Concierge dress code policy; business casual
• Flexibility to work a varied schedule, including evenings, weekends, and holidays, as required
• Must be at least 18 years of age
• Must be legally authorized to work in the country in which the store is located

Responsibilities

• Provide an exceptional and personalized shopping experience for clients, ensuring they feel valued, respected, and delighted at every touchpoint
• Drive sales through proactive client outreach, follow-up, and after-sales service, in order to achieve individual and team sales targets
• Cultivate relationships with new and existing clients to understand their preferences, tastes, and purchasing history, utilizing this knowledge for effective clienteling
• Demonstrate expert knowledge of our Fine Jewelry collections, including materials, craftsmanship, and design aesthetics, to confidently advise and assist clients in their purchasing decisions
• Actively engage with clients to showcase the uniqueness and beauty of our products, utilizing storytelling and product knowledge to create an emotional connection
• Maintain a pristine and welcoming store environment, ensuring displays are visually appealing, and products are presented with care and attention to detail
• Perform opening and closing duties as needed, ensuring the boutique is prepared for daily operations and adhering to security protocols and procedures
• Stay informed about industry trends, competitor offerings, and market insights to effectively position our brand and products within the luxury jewelry market
• Collaborate with team members and management to uphold brand standards, achieve sales goals, and contribute to a positive and collaborative work culture
• Adhere to people safety policies and procedures to maintain a safe work environment

Benefits

• Employee discount on product
• Commission Eligible
• Employee Assistance Program