Madhappy is hiring a
Seasonal Store Associate

Summary

Join our team as a Seasonal Store Associate in Miami, FL. We are looking for individuals who can provide superior service to customers, maintain high standards of operations, and represent the Madhappy brand well.

Requirements

• 1+ years of retail associate experience
• Preference for experience in fashion/apparel
• Previous experience working in a small team environment
• Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
• Ability to work the duration of the store opening, as needed
• Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
• Familiarity with the Madhappy brand and mission

Responsibilities

• Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team
• Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs
• Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!)
• Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly
• Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly
• Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization
• Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience
• Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers
• Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner

Benefits

• Welcome gift :)
• Employee discount and early access to products