Security Analyst Support Intern

Summary

Join Defiant, a leading WordPress security company, as a Security Analyst Support Intern for a 12-week internship. Collaborate with the Customer Support, Quality Assurance, and Threat Intelligence teams to address customer issues, test plugins, and research vulnerabilities. Gain hands-on experience in WordPress security and contribute to a fast-growing, remote team. The hourly rate is $20, increasing to $25 upon Security+ certification. This role requires eligibility to work in the US and current US residency. Defiant values trust, clear communication, and attention to detail.

Requirements

• Currently enrolled in a Bachelor’s degree program in Computer Science, Information Security, or a related field
• Basic understanding of web technologies and security concepts
• Strong interest in pursuing a career in information security
• Ability to work collaboratively in a team environment
• Strong attention to detail and commitment to delivering high-quality work

Responsibilities

• Collaborate with the Customer Support team to troubleshoot and resolve customer issues related to the Wordfence plugin
• Participate in weekly meetings with the core Wordfence and Customer Support teams
• Support the Quality Assurance team by testing the Wordfence plugin and website improvements
• Support the Threat Intelligence team by researching plugin vulnerabilities and identifying various exploits
• Conduct independent study and successful completion of Security+ certification

Preferred Qualifications

• Familiarity with WordPress CMS, plugins, and themes
• Familiarity with website hosting tools such as cPanel and FTP
• Basic knowledge of network security principles and technologies
• Experience with customer support or customer-facing roles
• Basic understanding of QA processes and methodologies
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills

Benefits

• Eligible for paid company holidays
• Eligible for overtime pay
• 401(k) with a 4% Safe Harbor company match that is 100% vested immediately