Security Operations Manager

Summary

Join AlphaSense's growing Security team as a Security Operations Manager, leading and maturing security operations capabilities. You will oversee incident response, threat detection, and MDR vendors while continuously monitoring our cloud-native environment. Collaborate with various teams to protect AlphaSense's data, systems, and customers. Manage and enhance the Security Operations program, including MDR oversight, detection tuning, and incident response processes. Lead incident response investigations and develop security playbooks. Build and tune detection rules across multiple security platforms. Partner with GRC for audits and compliance. Maintain KPIs and track security operations performance.

Requirements

• 5+ years experience in security operations, incident response, or similar roles in SaaS, cloud-native, or high-growth technology environments
• Strong experience managing MDR or outsourced SOC vendors
• Hands-on expertise with security tools such as SIEM, EDR, CSPM, SOAR, and vulnerability management platforms
• Deep understanding of incident response methodologies, root cause analysis, and containment strategies
• Solid knowledge of AWS, cloud security best practices, and modern SaaS architectures
• Excellent cross-functional collaboration and communication skills
• Comfortable working in a fast-paced, high-growth, and globally distributed environment

Responsibilities

• Manage and enhance AlphaSense's Security Operations program, including MDR oversight, detection tuning, and incident response processes
• Lead incident response investigations, root cause analysis, and post-incident reviews
• Work closely with MDR providers, ensuring effective coverage, timely escalations, and continuous improvement of detections
• Develop and maintain security playbooks, runbooks, and incident management processes
• Build and tune detection rules across multiple security platforms (SIEM, EDR, CSPM, etc.)
• Collaborate with engineering and IT teams on vulnerability management, patching, and remediation efforts
• Partner with GRC to support audits, compliance requirements, and reporting
• Maintain KPIs and metrics to track security operations performance and drive continuous improvement
• Stay current on emerging threats, vulnerabilities, and security technologies

Preferred Qualifications

Relevant certifications (e.g. GCIA, GCIH, GCFA, AWS Security, CISSP) are a plus

Benefits

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company