Senior Application Engineer, Billing & I2C

Summary

Join Twilio as a Senior Application Engineer, focusing on Oracle Fusion Cloud applications for Invoice-to-Cash (I2C) and Revenue. This role involves designing, configuring, developing, and testing Oracle Fusion Cloud solutions within the I2C and Revenue areas to support key functions across Finance, Billing, Accounts Receivable, Collections, Revenue Recognition, and Accounting. You will collaborate with cross-functional teams, drive automation and innovation, and mentor junior consultants. The ideal candidate possesses strong analytical skills, exceptional communication, and experience with Oracle Fusion Cloud modules related to AR, Collections, Cash Application, and Revenue Management. This remote position, based in Karnataka, may require occasional travel. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Strong hands-on experience in Oracle Fusion Cloud modules related to AR, Collections, Cash Application, and Revenue Management
• Demonstrated ability to lead the end-to-end implementation lifecycle —from requirements gathering through to testing and deployment
• Solid understanding of I2C and revenue workflows, including integrations with usage-based billing systems and accounting/reporting tools
• Experience working closely with finance and accounting stakeholders in global organizations
• Excellent interpersonal, verbal, and written communication skills
• Strong time management and organizational skills; able to manage multiple initiatives in parallel
• Previous experience mentoring or supervising junior team members
• Hands-on Oracle dashboards and report development is required
• Solid understanding of the Oracle platform, objects, and Oracle APIs
• Solid understanding of Customer aging, AR to GL reconciliation and month end processes
• Should have a good knowledge of change management, Agile methodologies

Responsibilities

• Lead and contribute to the design, configuration, development, and testing of Oracle Fusion Cloud solutions focused on AR, Collections, Cash Application, and Revenue processes
• Conduct business workshops to gather and analyze requirements and translate them into effective Oracle Fusion Cloud solutions
• Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), Zuora object queries and data queries etc
• Create system prototypes and demos to validate solutions with stakeholders before development begins
• Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes
• Integrate Oracle Fusion Cloud with multiple upstream usage systems and downstream accounting platforms like Zuora Billing, Highradius, Monkey, Salesforce, etc
• Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm
• Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them
• Manage KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc
• Mentor junior consultants and provide technical leadership and best practices guidance
• Work under tight deadlines, managing overlapping projects and priorities with efficiency and professionalism
• Act as a subject matter expert for Twilio’s end-to-end I2C ecosystem

Preferred Qualifications

Oracle Financials Cloud: Receivables 2023 Certified Implementation Professional Certification

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program