Restaurant365 is hiring a
Senior AR Billing Specialist, Remote - Worldwide

Summary

The Accounts Receivable & Billing Specialist role at Restaurant365 involves ensuring accurate financial records, executing timely billing to customers, and improving financial processes. The ideal candidate should have relevant experience and qualifications in A/R accounting, customer service, Salesforce, ERP, SaaS companies, GAAP principles, and critical thinking.

Requirements

• 3+ years demonstrated A/R accounting experience
• Bachelor’s degree in Business or Accounting preferred
• Demonstrated customer service experience

Responsibilities

• Ensure accurate financial records in our ERP
• Execute on time billing to our customers
• Assist with building and improving our financial processes
• Perform month end reconciliation activities
• Engage directly with enterprise customers to resolve questions or disputes related to their billing & overall account
• Gain expertise in the ERP and all workflows associate with the order to cash process
• Create & maintain process documentation for all billing types
• Understand financial policies in order to apply them correctly to different uses cases
• Investigate billing errors and suggest remediation methods for common issues
• Review of Customer Agreements, to ensure that associated revenues can be properly recognized, and customers adhere to terms set forth by R365 Master Subscription Agreement
• Own processes such as credit memo application, refunds, and churn
• Suggest process improvements, automation or new order to cash processes
• Strive to improve use of current tools such as Salesforce (CRM), Freshdesk (ticketing) and Intacct (ERP)
• Onboard and train new hires and other team members

Preferred Qualifications

• Salesforce experience (preferred but not required)
• ERP experience including Netsuite, S4 Hana or Sage Intacct (preferred)

Benefits

• Salary range of $33.65-$36.06/hour
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives