Senior Associate, Provider Success-Risk Performance

Summary

Join Stellar Health's Provider Success Team as a Senior Provider Success Associate and work directly with primary care providers and medical groups. You will integrate the Stellar Health platform into daily workflows, develop communications surrounding performance, and partner with the Risk Team. This role requires strong relationship management, data analysis, and strategic thinking skills to drive performance improvement in value-based care arrangements. You will translate provider needs into product development insights and design engagement strategies. The ideal candidate possesses at least 3 years of experience in a healthcare-oriented field, focusing on value-based care delivery, and excels in relationship building and communication. Stellar offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• At least 3+ years of professional experience in a healthcare oriented field, with a focus on value-based care delivery
• Prior experience in relationship management, sales, or customer success
• Drive to succeed - sees problems and barriers as opportunities
• Great interpersonal skills - communicates value clearly and persuasively
• Ability to build relationships and influence behaviors
• Ability to think strategically and and critically to solve tough problems
• Can glean insights and make decisions based on data
• Prior experience with GSuite or Office365 is required

Responsibilities

• Work with a slate of Medical Groups and the providers, practice managers, and care team staff members to integrate the Stellar Health platform into daily workflows to achieve outlined performance metrics
• Develop and own communications surrounding performance to medical group leadership, distilling quantitative insights into actionable next step to drive performance improvement
• Partner closely with Stellar’s Risk Team leadership counterparts to own provider performance with key success metrics in value based contracts
• Translate in-depth understanding of provider and practice staff needs into critical insights for product development
• Design strategies to help get providers to engage more successfully with Stellar and deliver better outcomes across chronic condition assessment, quality gap closure, & care utilization
• Develop internal operational best practices for practice performance management
• Act as a Stellar Ambassador with clients and with other healthcare stakeholders

Preferred Qualifications

Prior experience with an ACO a plus

Benefits

• Medical, Dental and Vision Benefits
• Unlimited PTO
• Universal Paid Family Leave
• Company sponsored One Medical memberships and Citibike memberships
• Medical Travel Benefits
• A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations
• Stock Options & a 401k matching program
• Career development opportunities like Manager Training, coaching, and an internal mobility program
• A broad calendar of company sponsored social events that for our in-office and remote employees