Senior Associate, Strategy and Operations

Summary

Join Housecall Pro as a Senior Associate, Strategy and Operations, playing a key role in shaping and executing the company's strategic roadmap, supporting both fintech initiatives and core product operations. You will collaborate with various teams to evaluate opportunities, optimize processes, and launch new products. Your data-driven mindset and operational expertise will drive strategic efforts. The role involves coordinating day-to-day operations, tracking KPIs, identifying process improvements, and ensuring compliance. You will support strategic initiative development and act as a point of contact for internal stakeholders. Housecall Pro offers a generous benefits program and a culture focused on growth and success.

Requirements

• Bachelor’s degree or equivalent work experience
• 2+ years experience working in investment banking, private equity, venture capital, management consulting, or technology in a product or strategy role
• Expert financial modeling skills, and comfort using analytical tools such as Tableau. SQL knowledge is a plus
• Demonstrated interest in and/or knowledge of vertical SaaS or Fintech

Responsibilities

• Coordinate day-to-day operations, ensuring alignment with strategic objectives
• Collaborate with internal teams to improve efficiency and performance across product and fintech initiatives
• Track and manage key performance indicators (KPIs), making data-driven adjustments to optimize outcomes
• Identify and implement process improvements to enhance operational efficiency and scalability
• Work closely with product, engineering, and finance teams to support seamless delivery of business solutions
• Ensure compliance with industry regulations and internal policies to mitigate risks and safeguard the company
• Support the development and implementation of strategic initiatives, ensuring timely execution and alignment with business goals
• Act as a point of contact for internal stakeholders, providing updates on operations and initiatives

Preferred Qualifications

• Ability to perform complex quantitative and qualitative analysis, draw insights, and convey recommendations
• Strong verbal and written communication skills
• High level of intellectual curiosity; not afraid to challenge existing business models and go-to-market strategies
• Entrepreneurial drive

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits