Senior Automation Engineer

Summary

Join Workato as a Senior Automation Engineer and design innovative solutions to empower Product, Engineering, and Customer Success teams. You will work with SaaS, cloud platforms, and automation, managing cloud resources, developing operational tools, and automating critical infrastructure processes. Collaborate with cross-functional teams, architect cloud infrastructure for project incubation, and automate infrastructure processes for efficiency and reliability. Document solutions and best practices, evaluate new technologies, and mentor junior engineers. This role requires supporting EMEA/US business hours (2 pm to 11 pm IST).

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
• 6+ years of professional experience in software development, technical consulting, automation engineering, or cloud infrastructure roles
• Familiarity with process orchestration, workflow tools, Business Process Management, Robotic Process Automation, or other automation products. Hands-on experience with low-code/no-code automation and integration tools
• Hands-on experience designing, building, and maintaining automation solutions for cloud infrastructure (AWS, Azure, GCP, or similar)
• Experience with CI/CD pipelines and modern software development lifecycle (SDLC) practices
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation)
• Good understanding of cloud architecture, networking, and security best practices
• Excellent communication and collaboration skills; ability to work with cross-functional teams (Product, Engineering, Customer Success)
• Strong documentation skills for technical solutions and processes

Responsibilities

• Collaborate closely with Product, Engineering, and Customer Success teams to understand requirements and deliver solutions that accelerate their effectiveness and productivity
• Design, build and enhance tools for efficient management and monitoring of cloud services and resources. These tools will be used by Product, Marketing, and Field teams to create and maintain connectors, build POCs, and impactful demos
• Architect and implement cloud infrastructure for project incubation, including provisioning cloud accounts, deploying services, automating CI/CD pipelines, and enforcing security best practices
• Design and automate infrastructure-related processes to drive operational efficiency, scalability, and reliability
• Document solutions, processes, and best practices to support knowledge sharing and ongoing maintenance
• Continuously evaluate and adopt new technologies, tools, and Workato features to enhance automation capabilities and infrastructure operations
• Mentor and guide junior engineers, fostering a culture of technical excellence and continuous improvement

Preferred Qualifications

• Experience in implementing integration projects involving complex enterprise systems (e.g., SAP, Oracle, Dynamics) and cloud business apps (e.g., Workday, NetSuite, Salesforce)
• Certifications in major cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, etc.)
• Background in enterprise architecture and solution design patterns (e.g., SOLID, DRY, KISS)
• Familiarity with security automation, policy-as-code, and cloud governance frameworks
• Experience integrating cloud infrastructure with business systems (e.g., ITSM, CRM, ERP) via APIs and connectors
• Collaboration: Ability to work effectively with cross-functional teams (Engineering, Product, Customer Success, Cloud, and Security) to achieve shared goals
• Communication: Strong verbal and written communication skills to clearly articulate technical concepts, project status, and recommendations to both technical and non-technical stakeholders
• Problem-Solving: Proactive and analytical approach to identifying root causes, troubleshooting complex issues, and developing effective solutions
• Adaptability: Comfortable working in a fast-paced, dynamic environment and able to quickly adjust to changing priorities, technologies, and business needs
• Initiative: Self-motivated to identify opportunities for automation and process improvement without waiting for direction
• Attention to Detail: Diligent in ensuring quality, accuracy, and reliability in automation solutions and documentation
• Time Management: Able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines