Customer.io is hiring a
Senior Backend Engineer

Summary

The job description is for a Senior Backend Engineer position at Customer.io. The role involves building a scalable platform, collaborating with customers, and mentoring coworkers. The ideal candidate has 7+ years of relevant experience, excellent communication skills, and experience working within a distributed company.

Requirements

• Preferably 7+ years of relevant experience
• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure
• Comfort working in UNIX environments and applying modern collaborative development practices
• Experience in working with RDB systems, preferably MySQL
• Ability to deliver high-quality solutions quickly and without mentorship

Responsibilities

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices

Preferred Qualifications

Experience working within a distributed company is preferred

Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year