Senior Business Analyst

Summary

Join Q-Centrix, the largest exclusive provider of clinical data management solutions, as a Senior Business Analyst. You will work closely with Product Managers and Engineering to develop innovative healthcare technology solutions. Key responsibilities include developing business requirements, supporting roadmap execution, analyzing data to identify trends, ensuring smooth product releases, and participating in agile ceremonies. This role requires strong analytical and problem-solving skills, excellent communication, and collaboration with cross-functional teams. A Bachelor’s degree and 2+ years of relevant experience are required. The position offers remote/hybrid flexibility, a generous PTO program, a robust benefits package, a 401(k) plan, and professional development opportunities.

Requirements

• 2+ years of experience in business analysis, product management, or a related field
• Strong analytical and problem-solving skills, with the ability to independently break down complex issues, identify key trends and propose data-driven solutions
• Ability to independently prioritize requirements, manage competing stakeholder interests, and ensure alignment with strategic business objectives while maintaining flexibility to adjust solutions as circumstances evolve
• Excellent communication skills, capable of tailoring messages to different audiences, including technical teams and business stakeholders
• Highly collaborative mindset, with a track record of working effectively with cross-functional teams
• Strong attention to detail, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Able to multi-task and shift priorities to meet more urgent requests
• Bachelor’s degree in healthcare, business administration, economics, management information systems, computer science, or marketing OR Associate’s degree and equivalent combination of experience

Responsibilities

• Develop and refine business requirements, working closely with Engineering to translate them into actionable user stories and exercising independent judgment to prioritize needs and ensure alignment with strategic goals
• Support roadmap execution by gathering data, tracking progress, and making recommendations to ensure alignment with business goals, adjusting priorities as needed
• Analyze and interpret data to identify trends, uncover insights, and make informed recommendations which guide product development
• Ensure smooth product releases by working cross-functionally with Product Managers, Partner Success Advisors, Marketing, Clinical Services and Engineering, using discretion to manage competing priorities and navigate complex interdepartmental coordination
• Triage and investigate escalated product-related issues, sharing insights with Engineering, Support, Commercial, and Product Management Teams
• Participate in agile ceremonies, including sprint planning, backlog grooming, and retrospectives, using insight to assess project needs and ensure clarity across the project team, fostering collaboration and proactive problem solving
• Support the development of sales collateral, training, and release materials, providing recommendations on content and presentation to ensure alignment with product goals and target audience
• Translate data into user-friendly presentations meant for multiple different audiences, using independent insights to present complex data in a clear and compelling way that drives actionable insights
• Contribute to process improvements and champion efficiency within the Product team, using discretion to identify areas for improvement and drive initiatives that streamline workflows and enhance team performance

Preferred Qualifications

• Experience with software development life cycle (SDLC) and agile methodologies
• Background in the healthcare, SaaS, financial, or other regulated and/or data-driven industries
• Experience using Jira, Confluence, Pendo

Benefits

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents
• 401(k) retirement plan with a company match
• Opportunities for professional development