Sylogist, Ltd. is hiring a
Senior Business Analyst

Summary

The job is for a Senior Business Analyst at SylogistMission, a company that provides SaaS-based software solutions. The role involves strategic development, agile leadership, creative problem-solving, collaboration, quality assurance, rapid response management, documentation and training, operational support, process innovation, market deployment, and contributing to the evolution of agile practices.

Requirements

• Educational and Professional Excellence: A bachelor’s degree with at least 5 years of experience in a Business Analyst role, specifically within enterprise software solutions
• Agile Expertise: A solid track record in managing requirements in an agile setting, with a sharp focus on software development life cycles
• Analytical Acumen: Profound knowledge of process and data analysis, optimization, and reporting
• Industry Insight: Comprehensive understanding of accounting and business processes, particularly within the SaaS domain
• Communication Mastery: Exceptional skills in communication, both verbal and written, along with strong presentation and time management abilities
• Technical Proficiency: Extensive experience with Microsoft Dynamics 365 Business Central and Microsoft Office suite

Responsibilities

• Strategic Development: Translate high-level visions into testable and measurable implementations like user stories, functional requirements, and wireframes
• Agile Leadership: Actively participate in backlog grooming and sprint planning, ensuring seamless and effective iterations
• Creative Problem-Solving: Develop detailed user stories, use cases, process flows, and system interaction diagrams that drive development forward
• Collaborative Excellence: Partner with Development teams and engage in SCRUM meetings to streamline iterations and clarify complex requirements
• Quality Assurance: Coordinate closely with QA to conduct functional tests, ensuring the highest standards are met
• Rapid Response Management: Lead the hotfix process with Tier 3 support to address and resolve critical issues swiftly
• Documentation and Training: Aid in preparing impactful user documentation and promotional materials for product launches
• Operational Support: Deliver UAT and release notes, and provide robust release/deployment support as needed
• Process Innovation: Craft and refine templates for requirements, use cases, and process flows, enhancing operational efficiency
• Market Deployment: Assist with the deployment of solutions to AppSource and manage the operational intricacies involved
• Agile Evolution: Help shape the future of our agile practices, processes, and tools, contributing to continuous improvement

Preferred Qualifications

• Cloud Solutions Management: Experience with managing cloud-based applications via AppSource
• Non-Profit Knowledge: Insights into the nonprofit market, enhancing our ability to meet and exceed sector-specific needs

Benefits

• A company where you can really make a meaningful impact
• A healthy work-life balance
• Benefits that cover health, wealth, and wellness
• An environment where most of our employees are remote