Senior Claims Adjuster, Transportation Casualty

Summary

Join our team at Charger Logistics as we expand and look for a motivated individual to handle complex claims, provide guidance, and foster a collaborative environment. This is a remote position with opportunities for growth.

Requirements

• Post-secondary education in an Insurance program or related program
• Minimum of 5 years of liability claim handling experience in different states
• Experience with commercial lines and transportation liability
• Strong technical skills with MS Office Suite
• Ability to communicate with Claimants, Brokers, and Legal Counsel
• Good time management with an ability to prioritize and delegate work amongst a group
• Able to work in a loud, fast-paced environment

Responsibilities

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers
• Conduct comprehensive investigations to confirm coverage and assess liability, utilizing strong analytical skills to inform decisions
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies
• Handle stressful calls with professionalism, delivering clear and factual information to facilitate informed decisions on claims
• Provide guidance and mentorship to junior team members, fostering a collaborative environment and enhancing overall team performance
• Effectively manage a busy day-to-day schedule, prioritizing tasks to meet deadlines while maintaining quality in claims processing
• Ensuring compliance of company’s safety policy and procedure by regular review meetings with staff and monitoring company’s CVOR-safety rating, driver vehicle inspections on monthly basis
• Processing IRP applications and creating truck binder for owner operators by making sure all the truck authority documents are updated
• Maintaining complete and accurate records of tractor and trailer maintenance files such as preventive maintenance bills for owner operator and company units as well
• Ensuring all accident claims are registered with updated documents, adjust physical damage claims including unreported damage claims
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims
• Evaluating company’s safety rating by regularly updating and monitoring Risk factor spreadsheet
• Reviewing and persistent follow up on traffic tickets, convictions and accidents
• Reviewing CVOR, applying and renewing permits, IRP applications
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Be available on-call for nights and weekends for serious accidents and other duties as necessary

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth