Senior Cloud Operations Engineer

Summary

Join Centric Software as a Senior Cloud Operations Engineer and lead the evolution of the infrastructure behind our flagship C8 cloud application. This highly visible role involves managing and maintaining cloud infrastructure across AWS, Azure, and Google Cloud platforms. You will build scalable, resilient systems, spearhead cloud automation initiatives, optimize resource performance, and lead incident response efforts. Collaboration with DevOps, Support, and Engineering teams is crucial to maintain a robust and secure infrastructure. This position offers high ownership, technical depth, and the opportunity to shape Centric’s cloud foundation at scale. The role requires significant experience in cloud operations, incident response, and various cloud technologies. Compensation is competitive, ranging from $120,000 to $170,000 plus benefits.

Requirements

• Bachelor’s Degree Computer Science, MIS, or related technology field, or equivalent practical experience
• 8+ years of experience in cloud operations and infrastructure management in AWS, Azure, or Google cloud
• 5+ years in incident response and major incident management
• Advanced Linux and Windows experience
• Solid understanding of Cloud networking and security
• Strong scripting and automation skills (e.g., Python, Powershell)
• Proficiency in infrastructure as code (IaC) and configuration management tools. (e.g, Terraform, Ansible)
• Expert knowledge in containerization and orchestration technologies (e.g., Docker Kubernetes, Rancher)
• Experience in version control, CI and automation tools such as Github/Bitbucket, Github Actions, Jenkins, Rundeck)
• Experience in deploying and troubleshooting Java based applications and microservices
• Experience in deploying, configuring, and troubleshooting Database technologies like MSSQL, PostgreSQL and MongoDB
• Experience in monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack)
• Experience with the following technologies: Virtualization, VPN, RDP, SSO, Kafka
• Experience working with Confluence/Jira

Responsibilities

• Manage and maintain cloud infrastructure on platforms such as AWS, Azure, or Google Cloud
• Monitor cloud resources to ensure availability and scalability
• Monitor and optimize cloud resource utilization
• Respond to and resolve time-critical customer issues in the public cloud
• Troubleshoot cloud-related infrastructure incidents and issues
• Perform customer deployments, migrations, and upgrades in the cloud environment
• Support automation projects, writing infrastructure as code (IaC) for provisioning and scaling resources
• Assist in ensuring security best practices for cloud are followed and customer data is secured
• Perform database operations such as backup and restores
• Collaborate with development, devops and support teams to deploy and manage cloud-based applications and resolve issues
• Create and maintain documentation for cloud infrastructure and processes
• Stay up-to-date with cloud technology trends and best practices
• Propose and implement improvements to cloud operations processes

Preferred Qualifications

Certification in AWS, Azure or Google Cloud is a plus