Remote Senior Community Manager (UGC Events)

Summary

The job is for a Genshin Impact Community Manager at HoYoverse, responsible for designing community engagement strategies, managing player creators, curating content, and fostering a vibrant community atmosphere. The role requires 3+ years' experience in community management, publishing, or social media marketing for large-scale global gaming communities, familiarity with mainstream social media platforms, deep understanding of Genshin Impact and its community, strong organizational skills, experience with social media management tools, content creation tools, content curation tools, and analytics platforms. The preferred requirements include passion and comprehensive knowledge of Gaming UGC content, anime, entertainment industry, and pop culture, proficiency in English, and Mandarin Chinese is a plus. The benefits include competitive salary, 100% employer-paid healthcare premiums for you and your dependents, generous paid time off, 401K/RRSP plan, employer-paid life and disability insurance, team-building activities throughout the year, flexible working hours, and support for remote work.

Requirements

• 3+ years’ experience in community management, publishing, or social media marketing for large-scale global gaming communities
• Familiar with the mechanics, algorithms and user attributes of mainstream social media landscape, including those of Facebook, YouTube, Twitter, Twitch, TikTok, Reddit, and Discord
• Deep understanding of and passion for Genshin Impact and its community
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Experience with social media management, content creation tools, content curation tools and analytics platforms
• Ability to work flexible hours, accommodating global community activities and events

Responsibilities

• Design, plan, and execute UGC contests and events that encourage community participation and creativity
• Manage all phases of event production from concept to completion, including theme development, promotion, participant support, and prize distribution
• Track and report on the success of UGC events and creators' collaborations, using data to evaluate impact and inform future strategies
• Curate and spotlight outstanding player-generated content across our social media channels, and other platforms, celebrating the diversity and creativity of our community
• Foster a welcoming and vibrant community atmosphere that encourages creative expression and interaction among players. Monitor community channels for feedback, trends, and player sentiment, ensuring that the community's voice is heard within the company

Preferred Qualifications

• Strong passion and comprehensive knowledge of Gaming UGC content, anime, entertainment industry, and pop culture a plus
• Proficient in English, Mandarin Chinese is a plus

Benefits

• Competitive salary
• 100% employer-paid healthcare premiums for you and your dependents
• Generous paid time off
• 401K / RRSP plan
• Employer-paid life and disability insurance
• Team-building activities throughout the year
• Flexible working hours