Senior Consulting Director, DFIR, Reactive Services

Summary

Join Palo Alto Networks as a Senior Consulting Director, Digital Forensics & Incident Response, and lead the North America DFIR consulting practice. You will be responsible for the day-to-day operations, strategic direction, and client relationships. This role requires deep cybersecurity expertise and business acumen, focusing on client success and business growth. You will manage a team of consultants, providing world-class incident response and remediation services. The position involves developing and executing strategies, driving innovation, and ensuring service quality. You will also play a key role in recruiting, training, and developing the team.

Requirements

• Experience in managing, leading and motivating consultants at all levels
• Experience as a senior-level team leader having established a security vision, strategy, and program, while anticipating future security and incident response challenges, including overseeing other director, senior, and mid-level analyst/consultant teams
• Experience leading large teams in complex Digital Forensics and Incident Response Investigations
• Ability to travel as needed to meet business demands
• Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level
• Experience in managing performance and careers of senior DFIR practit
• Technical proficiency in a wide range of cybersecurity services, including digital forensics, incident response, post-incident remediation and threat eradication, among others
• Client services mindset and top-notch client management skills
• Experienced-based understanding of clients’ needs and desired outcomes in digital forensics and incident response investigations
• Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces
• Operates with a hands-on approach to service delivery with a bias towards collaboration and teamwork
• Must be results-driven and strategic
• Bachelor’s Degree or equivalent military experience

Responsibilities

• Partner with the DFIR Managing Director and service line leaders to develop and execute strategy for the Unit 42 Digital Forensics & Incident Response (DFIR) practice
• Support leadership of the DFIR practice by managing goals and milestones to achieve quarterly, annual and long term objectives
• Drive innovation in Unit 42’s reactive offerings, by leading the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products
• Advance the maturation of our existing DFIR services
• Ensure the consistency and quality of our services and highest level of customer service
• Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry
• Partner with cross-functional teams to scale and mature the Unit 42 Retainer offering
• Recruit and onboard world class DFIR talent to support our growth goals
• Support the professional growth and development of our consultants through training and technical enablement
• Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence
• Manage the productivity of the DFIR consulting team through attainment of utilization targets
• Execute strategies for service development, enablement, and process that result in the pull through of Palo Alto Networks products
• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs
• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure
• Manage the consulting team to ensure attainment of consulting goals and milestones
• Provide hands-on, expert-level digital forensics and incident response services to clients and deliver findings to CxO and/or Board of Directors

Preferred Qualifications

• Cybersecurity industry certifications such as CISSP and/or CISM
• An advanced degree such as MS, MBA, or Juris Doctorate (JD)

Benefits

• Restricted stock units
• A bonus