Senior Content Application Consultant
Veeva Systems
πRemote - Hungary
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Job highlights
Summary
Join Veeva Systems, a leading life sciences industry cloud company, as a Senior Content Application Consultant! This remote, full-time role based in Hungary focuses on providing application consulting services for the Veeva Commercial Cloud product suite, primarily Vault PromoMats and Vault MedComms. You will work directly with clients, configuring systems, activating new features, troubleshooting issues, and delivering training. Success in this role requires strong software implementation experience, excellent communication skills, and a passion for customer success. Veeva offers a supportive work environment and a comprehensive benefits package.
Requirements
- 5+ years of experience with configuring, supporting, and implementing software solutions
- Experience working in a customer-facing and/or consulting role and managing customer expectations
- Excellent organizational and multitasking skills
- Strong desire to continuously learn and develop
- Excellent verbal and written communication skills in English
- Ability to work independently
- Bachelorβs degree or equivalent in a relevant subject
Responsibilities
- Proactively drive customers towards Veeva and industry best practices
- Understand complex business processes and translate them into technical requirements
- Perform system configuration changes and data migrations
- Activate new product features and ensure seamless integration
- Troubleshoot system issues and provide timely solutions
- Develop and deliver training materials and conduct training sessions
- Create analytical reports to support business decision-making
- Collaborate with internal teams to ensure client satisfaction
Preferred Qualifications
- Experience with configuring, supporting, and implementing one of the following Content Management Systems: Veeva PromoMats/MedComms, SharePoint, Zinc MAPS, Documentum, or other similar
- Knowledge and applicable work experience in the pharmaceutical and life sciences industry
- Understanding of life sciences content management principles
- Project management experience
Benefits
- Stock bonus %
- Private medical insurance
- Life assurance
- Cafeteria policy
- Veeva 1% giving
- Wellness reimbursement
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