Senior Continuous Engineer

Summary

Join Salsify's Continuous Engineering team as a Senior Continuous Engineer and empower the Salsify Support organization to enhance productivity and efficiency while delivering exceptional service. Collaborate with Support leadership, subject matter experts, and cross-functional teams to build solutions and mentor team members. Increase application supportability and create self-service options for customers. Promote best engineering practices, lead team meetings, and partner with management for release planning. Collaborate with Product Management and Engineering teams to design solutions, take ownership of services and scripts, and ensure quality through code reviews and testing. Solicit feedback and communicate effectively through documentation. This player/coach role offers opportunities to teach and learn within an Agile environment.

Requirements

• 3+ years of software development experience
• A genuine curiosity about software development and desire to mentor others - you will have many opportunities to teach and to learn
• Experience with Agile methodologies
• A track record of excellence, able to compromise judiciously between perfection and completeness where necessary
• A sense of adventure – we interoperate with many 3rd-party services with widely varying API design
• A good attitude, a collaborative spirit, and a customer service mentality
• Fluency in English

Responsibilities

• Promote and enforce best engineering practices
• Lead standups, sprint reviews, and planning meetings to ensure full team engagement
• Partner with Support management and our Support operations team for short and long-term release planning, and to keep the backlog healthy and prepared for execution
• Assist in the creation of the team KPIs as well as monitor and report on results
• Collaborate with various Product Management and Engineering teams to design delightful solutions to complex problems across many feature areas
• Take ownership of a menagerie of existing and to-be-developed services, scripts, and Ruby gems
• Craft great software and ensure quality through code reviews, unit tests, and demos
• Solicit feedback from in-house “customers” to iterate and refine the tools they use
• Communicate clearly through documentation at various stages and for various audiences, including: architecture design records, feature proposals, tutorials, and technical documentation

Preferred Qualifications

Experience with microservices architecture

Benefits

• Health & medical benefits
• PTO
• Equity in the form of stock options