Senior Continuous Improvement Engineer

Summary

Join Sword Health, a Forbes Best Startup Employer, and contribute to our mission of freeing billions from pain. As a key member of our Systems team, you will play a pivotal role in developing medical devices, working across various engineering disciplines. You will be responsible for quality testing, root cause analysis, and collaborating with multiple teams to bring innovative products to market. This role requires a strong background in hardware and software engineering, experience in high-volume manufacturing, and a passion for quality and customer experience. Sword Health offers a stimulating, fast-paced environment with numerous benefits, including remote work options, unlimited vacation, and a competitive salary.

Requirements

• A bachelor's degree in a hardware or software engineering discipline
• 7 years experience in an electronics company manufacturing at scale
• Obsessed with quality and customer experience
• Hands-on hacker with ability to design and build basic test fixtures using programmable kits such as Arduinos
• Advanced DOE skills, capable of developing functional testing programs based on engineering / user requirements
• Analytical thinker who can gather or create the information necessary to make data-driven quality and process improvements decisions
• Naturally curious and methodical engineer capable of doing root-cause analysis of failure modes across hardware, electronics, and software

Responsibilities

• Work with the customer experience team to triage field complaints. Prioritize and drive investigation, test, and solution implementation
• Partner with our Quality Assurance team to drive non-conformity and CAPA closures that involve product defects
• Conduct root cause analysis of field failures and verify through controlled experiments
• Collaborate with engineering teams to develop and execute design and test plans that improve quality by design
• Plan and execute Beta testing in the field for Continuous Improvement and NPI programs
• Identify opportunities to improve quality and yields, in collaboration with our manufacturing and supply chain teams
• Document key manufacturing test data requirements within our Quality Management System

Preferred Qualifications

• Familiar with high volume manufacturing, capable of providing input on the right level of in-line QC inspection
• Worked on medical devices, and proficiency in the regulatory requirements of development

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform