Remote Senior Customer Success Manager

Summary

The job is for a Senior Customer Success Manager at RevenueCat, a remote-first company handling over $4B in annual in-app purchases. The role involves building and maintaining customer relationships, developing educational formats, and helping customers make more money. The candidate should have 4+ years of experience in Customer Success in a B2B or B2D SaaS environment.

Requirements

4+ Years of experience in Customer Success in a B2B or B2D SaaS environment

Responsibilities

Manage and nurture customer relationships to ensure they successfully implement and adopt RevenueCat, while providing them with a flow of insights and tactics that have the potential to help them grow their business

Benefits

• $168,000 USD salary regardless of your location
• Competitive equity in a fast-growing, Series C startup backed by top tier investors including Y Combinator
• 10 year window to exercise vested equity options
• Fully remote work environment that promotes autonomy and flexibility
• Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health
• $2,000 USD to build your personal workspace
• $1,000 USD annual stipend for your continuous learning and growth