Senior Data Analyst

Summary

Join D2L's go-to-market (GTM) team as a Senior Data Analyst, Revenue Operations and become a foundational member driving data-informed decisions. You will be responsible for creating insightful dashboards, identifying opportunities and risks through data analysis, and collaborating with cross-functional teams. Your contributions will directly impact sales, customer success, and marketing efforts. This role requires extensive experience in data visualization, SQL, and SaaS metrics, along with strong communication and presentation skills. The position offers opportunities for cross-functional collaboration and significant impact on D2L's revenue growth. The role is located in the Eastern or Central time zone and offers a competitive salary and benefits package.

Requirements

• 5+ years experience as a Data Analyst in a SaaS environment (GTM/RevOps experience preferred)
• Strong knowledge of key SaaS metrics as they relate to GTM
• Extensive experience with data visualization tools (PowerBI preferred), and SQL
• Advanced to Expert-level knowledge using both desktop and online versions of PowerBI. Proficiency with DAX and/or M language for complex data analysis. Must be able to pull from and maintain data warehouse
• Proficiency in SQL and a computing language such as Python or R
• Familiarity with integrating different APIs with PowerBI
• Experience with machine learning, statistics, optimization, and/or experimentation
• Proficiency with Salesforce
• Growth Mindset: Intellectual curiosity that questions “the why” and suggests new innovative ways to leverage data operationally such as ML and AI
• Analytical/Critical Thinking: Strong business acumen and experience in synthesizing analyses into actionable recommendations. Able to tell the story behind the data and make recommendations on action items and steps forward
• Communication: Strong written and verbal communication skills. Experience and comfortability communicating with all levels of business
• Presentation & Preparation: Strong ability to effectively present your output and anticipate questions and concerns. Proficiency with presentation tools (I.e., Microsoft PowerPoint)
• Organization, Time Management, & Project Management: Excellent ability to prioritize concurrent projects and initiatives using refined organization and time management skills. Strong ability to create formalized project plans to document, track, and manage large-scale Reporting & Analytics initiatives
• Candidates must be located within the Eastern or Central time zone

Responsibilities

• Collaborate with cross-functional teams to build meaningful and insightful dashboards that effectively communicate business metrics and attainment against targets
• Tell a story with data in such a way that the story is digestible to all levels of business (e.g., be able to think like an executive to display insightful executive summaries of key business metrics)
• Work with business partners to understand objectives, “the why”, and guide the use of data to effectively answer business questions
• Use data to identify insights that drive enhanced business performance
• Help the GTM understand what is working and where we need to improve such as funnel optimization, GTM playbooks and strategies
• Operationalize data in our GTM processes so that teams are equipped to use data regularly and enable new capabilities such as regression analysis, ML and AI to create continuous feedback loops
• Be proactive in uncovering opportunities by asking thoughtful questions, diving deeper into data trends, and building a strong business acumen to complement technical knowledge
• Work with the RevOps team to manage a review and maintenance cadence for all dashboards produced
• Partner with the Community of Practice to follow best practices for data accuracy and maintenance
• Work with the IT Data Services team to build new data pipelines accurately, update the OI warehouse and data modeling as needed
• Understand underlying processes that create data to provide context and spot data integrity issues
• Be a champion of data strategy and governance in cross-functional data projects
• Build and maintain forecasting and planning models based on historical and current data that help to set targets and KPIs for yearly planning for sales, marketing and customer success groups
• Leverage data to inform opportunities, GTM strategies and optimizations that contribute to D2L’s revenue growth and efficiency
• Assist in modeling revenue impacts of new products, features, or M&A activity to evaluate organizational plans, resource allocations etc

Preferred Qualifications

• Knowledge of and familiarity with other analytics tools (I.e., Tableau, Google Analytics, etc.)  and modelling
• A bachelor's degree in computer science or related field or equivalent experience

Benefits

• Wellness Subsidy
• Equity Grants
• Variable Incentive
• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne