Senior Data Analyst

Summary

Join Immersive Labs as a Senior Data Analyst to help define how we evidence customer readiness to protect themselves from cyber attacks, working closely with the Product leaders and Data leads to ensure that not only do we meet the needs of our customers now but also align to our future vision.

Requirements

• A strategic, inquisitive, and innovative mindset with the ability to anticipate customer needs, interpret requirements, and deliver consistently high-quality output
• Commercial awareness and able to spot opportunities to use data and build appropriate data models
• Polished communication & presentation skills with the ability to tell stories through the data
• Effective delivery skills with the ability to work well under pressure in an Agile environment
• In-depth SQL knowledge - You should know your left from your right joins
• Experience with Data Visualisation, Analysis, Warehousing tools (we use Looker/ DBT / Snowflake - you don’t need to know these specific ones)
• Knowledge of some statistical techniques
• Interest in Learning Analytics approaches

Responsibilities

• Work with Product Managers to ensure the in-platform reporting meets customer needs
• Liaise with data engineering to ensure data sets that are needed are available and consumable within the platform apps
• Work in cross-functional teams with designers, engineers, and product managers to create designs for any changes that can be circulated with stakeholders before build
• Service customer success and marketing requests for analysis to support customers and knowledge sharing
• Work with user researcher to present qualitative and quantitative data on our product to leadership to inform the product strategy

Benefits

• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off
• Look after your family and yourself with private medical insurance, enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan, and more
• Career and learning development through the platform and our ‘Learn Anything’ fund
• Recognition & Rewards for doing great work and living our values and behaviours
• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working